01Is a credit pack a subscription?+
No. You pay once for the selected pack. There is no recurring charge or automatic renewal.
02Do purchased credits expire?+
No. Purchased credits remain in your account until you use them.
03How many credits does one image use?+
The cost depends on the model and output resolution. Check the table above; the exact cost is also shown before each generation.
04What happens if a generation fails?+
When a task fails for an eligible provider or processing reason, its credits are returned automatically.
05Can I get a refund for unused credits?+
Credit packs are generally non-refundable once credits have been delivered, except where required by law. If you were charged incorrectly or your credits did not arrive, contact hello@image-to-image.org.
06Can I get a refund if I don’t like a result?+
AI results can vary, so dissatisfaction with an output alone is not eligible for a cash refund. Eligible failed tasks return their credits automatically; contact support if a technical issue persists.
07How is NSFW or adult content handled?+
Sexually explicit, pornographic, or exploitative content is prohibited, including any sexual content involving minors. Prohibited tasks may be blocked and related content or accounts may be removed or restricted.
08What does commercial use include?+
Images created with paid credits may be used commercially, subject to the model provider’s terms and your rights to all inputs. You remain responsible for third-party copyright, trademark, privacy, and likeness rights.